With the rise of the digital economy, women are increasingly active participants in online transactions. However, this growth also brings heightened risks, including scams, false advertising, privacy breaches, and cyber harassment. DJK LLP, a professional legal firm, has published this guide to help women enhance legal awareness, understand their rights, and take protective action in the digital marketplace.
1. Major Risks Women Face in Online Transactions
1） E-commerce Fraud & False Advertising
Many sellers use misleading product images, fake reviews, and exaggerated claims. Women, as the main user base for online shopping, are often misled.
2）Social Media Sales Scams
Transactions through WeChat, Instagram, or Xiaohongshu are unregulated, making it difficult to obtain refunds or compensation when problems arise.
3）Second-Hand Platform Pitfalls
Female users buying or selling on sites like Xianyu or Zhuanzhuan may encounter fake customer service agents, counterfeit links, or mismatched goods.
4）Investment Scams Targeting Women
Some scam sites disguise themselves as “high-return women’s investment plans” to exploit women’s desire for safe and steady returns.
5）Cyber Harassment & Data Breaches
Women who input personal information may face leaks, cyberbullying, or gender-based harassment online.
2. Legal Rights from a Legal Perspective
1） Consumer Rights
The “Consumer Protection Law” guarantees the right to information, choice, and fair trade. Misleading advertisements or poor service can be legally challenged.
2）Data Privacy & Cybersecurity
The “Personal Information Protection Law” prohibits unauthorized collection or sharing of personal data.
3）Anti-Fraud and Anti-Harassment Protection
Women who fall victim to scams, threats, or harassment can seek legal recourse under Public Security Laws and the Criminal Law.
4） Contractual Protection
Online purchases constitute valid electronic contracts. If a seller fails to deliver as promised, users have the right to a refund or compensation.
3. How Women Can Protect Themselves
1） Verify Seller & Platform Credibility
Avoid unknown or unregulated websites. Stick with reputable e-commerce and payment platforms.
2）Keep All Transaction Records
Chat logs, screenshots, and payment receipts are crucial for legal evidence.
3）Read Contract Terms Carefully
Especially for digital goods and courses—ensure refund policies and liability clauses are clearly stated.
4）Report Scams Promptly & Seek Legal Help
Don’t feel embarrassed. Scams are crimes—early action prevents larger losses. DJK LLP offers professional support.
5）Protect Personal Information
Avoid sharing addresses, ID numbers, or bank details. Use strong passwords and enable two-factor authentication.
4. DJK LLP’s Advocacy & Support Services
1）Free Legal Consultations
One free risk assessment and legal advice session for women involved in online disputes.
2）Dispute Mediation & Platform Liaison
We assist in negotiating with platforms for refunds, returns, or accountability.
3）Evidence Collection & Legal Action
We help organize evidence, draft legal letters, and file lawsuits to recover losses.
4）Legal Education for Women
We regularly host online and offline legal literacy sessions to improve awareness and protection skills.
Conclusion
As women play a larger role in the digital economy, their legal rights must keep pace. DJK LLP （https://www.djkllp.com）calls on society, digital platforms, and legal institutions to work together to build a safer, fairer, and more transparent online environment—where every woman can shop with confidence and advocate for her rights without fear.
